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Welcome to our Help Center!
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General Questions
Why choose MissFresh?
How does MissFresh work?
How do I sign up to MissFresh?
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Managing My Account
How do I skip a delivery?
How do I cancel my account?
How can I choose the meals I'll receive?
View all (9)
Membership & Boxes
When will I receive my order?
Can I choose my recipes?
Is there a minimum duration required for a MissFresh subscription?
View all (6)
Delivery, Pickup & Packaging
Where do you deliver?
What happens if my order is not delivered as planned?
Nobody will be at home to receive the box, what do I do?
View all (8)
Recipes & Ingredients
Do you accommodate to dietary requirements or allergies?
Will all the ingredients I need be made available in my box?
How fresh are your vegetables and meat?
View all (5)
Gift Cards & eGift Cards
Where do I get a MissFresh gift card?
Can I use my gift card for more than one transaction?
How do I find out the balance left on my card?
View all (6)
AIR MILES Reward® Program
Can you get AIR MILES with each order?
How can I participate in this launch offer?
When will I be able to see the 250 Bonus Miles in my account?
View all (6)
Still have questions or need help?
Send us an e-mail
or call us at 1-844-647-7373.
support@missfresh.com
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