Ordering food online can be unsettling as we are used to seeing, touching and even smelling items before we buy them. Quality is of the utmost importance to you, and that's why it is for us too. While we do our best picking and packaging the ingredients for you, on rare occasions, ingredients may not always arrive in the condition we intended. Our freshness guarantee is simple: Can't use one of the ingredients we sent you? Contact us and we’ll make it right!